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Learning board
Design Thinking
Empathy
▶ Define Problem space (PS) e.g.
Subsistance farming in Rural Area,
Housing technology in urban area (no solution)
▶ Recruit someone to interview
who represents PS (user - Subsitance farmer)
▶ Need finding – (Contextual interviews, observation and survey
▶ Use value topic canvas
▶ Problem space (Area affected by the problem)
Need finding
▶ Who do I recruit?
▶ Avoid leading questions e.g.
Don't you think...", or even "do you believe
▶ Avoid dead end questions
▶ Avoid compound questions e.g.
▶ When you commute by bus, do you prefer
to look at your phone or read a book?
▶ Undestand what they are trying to solve and
how they are trying to solve
Online reasearch