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KELAS XII SMK N 1 BEBANDEM
Lesson 3
Satisfaction and Dissatisfaction
Satisfaction = Puas
Dissatisfaction = Tidak puas
Example:
Waiter : What do you think about this food?
Dony : It is very delicious. I am completely satisfied.
Andy : I think everyone also like it.
Dinda : I agree. But not for the coffee.
Dony : What's wrong?
Dinda : Please try it yourself.
MERSI SILALAHI
