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FIGURE 3

Some Shoulder and Upper Limb Patient Stories – Pain Relief

I would like to take this opportunity to provide feedback on my treatment and care by Dr. Ali
Al Suwaidi and his staff. My period of treatment lasted from my initial consultation with Dr. Al
Suwaidi on July 23 through my penultimate review with Dr. Ali and final physiotherapy session
with Mr. Adarsh on December 5.
From the start, Dr. Al Suwaidi put me at ease and generated an air of such confidence that I
had no qualms about listening to his advice.

The day of surgery itself was so well managed that the day was over before I had time to
worry. There was minimal waiting time and when I awoke after surgery, the staff were on
hand to monitor and provide care as needed. Dr. Ali came to see me before I went home and
explained again what procedure had been done and made sure that I knew what the next
stages of treatment were. The nursing staff was excellent and everyone made my wife, who
flew to the UAE from the UK the day before, very welcome. This is something we are not used
to in the U.K.
On November 15, 2016, I fell, causing an incomplete fracture
My physiotherapy was a gentleman called Adarsh. The second week after surgery, when I of my left elbow. The care and treatment I have received
first saw him, he made me aware of the importance of controlled exercise and not letting at the Shoulder and Upper Limb Unit have been absolutely
the shoulder seize up. He even gave me my first set of exercises to do in the U.K. while my great.
arm was still in the sling. On my return, the real work started and I admit I did not expect to
have lost so much movement and strength in my shoulder. Adarsh’s patience, motivation The Team take great care of you as a patient and even more
and professional approach were what made the difference in my recovery. He was forever importantly as a person.
assessing, then reassessing, re-motivating, gently pushing and leading me to a point where
on the 5th of Dec, Dr. Ali said that he was very pleased with my progress. The entire staff – Dr. Louay, Heba, Aileen, Mary, Zoily,
Chicco, and Jennifer – They really are an incredible team
I hope this letter of appreciation is taken in the context it is written. Thank you for your support, together. They have worked closely with me and my injury,
treatment and encouragement throughout. Excellent administration, excellent orthopedic getting me back to a normal life and slowly getting me back
surgeon, and excellent physiotherapist.
to work. They really listen to what you say and find exactly
– Mark R., U.K the right treatment for you.
– J.K., USA

The Shoulder and Upper Limb Unit