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now that allow you to streamline this. They allow real time tracking of customer satisfaction and complaints, employee training, career planning and workplace safety all with follow up notes and timelines. You can also track employee performance and reviews. These tools can help you be compliant, and your employees care about this. They expect and deserve professionalism in this regard.
FULL DISCLOSURE, I’M A PAYROLL SALES SPECIALIST (that’swhatitsaysinmytitleanyway) I’m not talking payroll here, though am I? I’m talking about your biggest expense, maybe your most important assets (employees). Without your employees, I doubt you can run
your business. Your employees are your family; you rely on them to help run your operations.
I remember spending so much time looking at new online booking systems, marketing the course, how do we get more green fees, how do I ask my ‘ranger’ to stop giving lessons, we need F & B to upsell, etc. These are all important things, please do not get me wrong, but are they your largest expense? Now, labour expense is something you can manage better than ever.
So, start managing your largest expense and capitalize on the many excellent tools in the technology space to help you minimize costs and maximize efficiencies. Good luck and hope to see you soon (as a paying green fee player!)
Golf Business Canada
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Golf Business Canada