Page 4 - NRMC Today-Fall 2023

In the News
Wound Center Receives National Awards
The NRMC Wound Care Center has been recognized as the Center of Distinction 2022, Robert A. Warriner Clinical Excellence Award 2022, and the Prestigious President’s Circle Award 2022.
For more than a decade, Healogics has presented theCenterofDistinctionAward (COD)to
acknowledge the hard work, dedication, and
accomplishments of the Center staff to deliver care,
treatment, and services in a manner that exceeds
the performance of other Centers. COD awards are
given to Centers that achieve or exceed outstanding clinical
and operational results, including ≥ 92% Patient Satisfaction Rate, ≥ 75% Wound Adjusted Comprehensive Healing Rate, and a ≤ 16% Outlier Rate.
To be awarded the Clinical Excellence Award, a Center must score in the top 10 percent of eligible Wound Care Centers for 2022 on the Clinical Excellence measure, which is the Comprehensive
Healing Rate weighted by wound mix.
The President’s Circle aims to distinguish the winners as the “best of the best” and focus on a people-first, patient-centered approach to care. NRMC Wound Care is the only Wound Center
in the State of Louisiana to earn the President’s Circle in 2021 and 2022 and one of only 30 centers nationally to receive this honor in 2022.
NRMC’s Coffee Shop Makes National News Natchitoches Regional Medical Center was featured in Restaurant News and QSR magazine for being the first ever counter service shop for New Orleans Roast coffee
and their delicious desserts and
pastries. The shop is part of Cane
River Cafe which is located on
the first floor of the hospital. In
collaboration with NRMC’s food
service partner, Cura Hospitality,
New Orleans Roast has become a
popular addition to dining services offered at Cane River Cafe. Stop by for coffee between the hours of 6 am and 5 pm weekdays and 6 am to 2 pm on weekends.
DAISY Awards Given for Great Nursing Care
Congratulations to our newest DAISY Award Recipients. Nurses can be nominated by anyone in the organization — patients, family members, other nurses, physicians, other clinicians and Associates — who experiences or observes extraordinary compassionate care.
Jennifer
Newbury, RN - ICU
“She goes above and
beyond to make you
feel comfortable and
explains things to
you in detail, so you can better understand what’s going on with the care of your loved one. I believe she is truly Heaven sent.”
Viletta Coutee,
LPN - Reflections
“Never in my life have
I met a more kind,
more gentle, more
capable and devoted
healthcare professional. It is a pleasure to be in her presence daily. She has a perpetual smile and laughter.”
Dorothy Peterson, LPN
“Dorothy is a joy to have on the night shift with me. I even sleep better knowing she is on duty! She is kind and compassionate as well as a problem solver.
I feel at times she must be waiting just outside my door when I ring the call bell.”
Linda Moore, LPN
“Linda is pleasant and
always upbeat. She is
easy to talk with and
enjoys joking and
sharing a laugh. She
is kind and caring when dealing with the residents and rehab patients.”
Michelle DuBois, RN
“Michelle is a consistent presence when she is on duty. She always has time for me and doesn’t seem in a hurry to move on to the next patient. She is pleasant and kind, caring, and compassionate.”
3 FALL 2023