Page 39 - General Marketing Brochure Expanded (MKTGMBEX0519)

SECURITY OVERVIEW

DATA CENTERS & HARDWARE

Best Available Technology Partners

All Multivista-captured data is stored in state-of-the-art High Availability (HA) data centers owned and operated by
Softlayer, an IBM company (https://www.softlayer.com). Our application and database servers run on dedicated physical
hardware distributed regionally throughout Softlayer data centers located within the US, Canada, and the United
Kingdom. Each Softlayer data center maintains multiple power feeds, fiber links, dedicated generators and battery backup
to ensure high availability in all circumstances.

Data Center Security

All Softlayer data centers have extensive security measures in place including biometric access control and monitoring
http://www.softlayer.com/data-centers.

Compliance & Auditing

All data centers that Multivista employs meet multiple industry compliance standards:
http://www.softlayer.com/compliance. Independent auditors and organizations ensure that Softlayer’s controls meeting
the strictest industry guidelines.

DATA PROTECTION

High Availability Infrastructure

Our web application runs in a load balanced, high availability cluster. Similarly, the database tier of our infrastructure is set
up for automatic failover to a mirror in the event of a hardware failure.

Backup & Disaster Recovery

Disaster recovery planning means that you have thought about what would happen when the unthinkable happens.
Multivista has contingency plans for failures ranging from component level, to system level to site level. In addition to
database mirroring, full database backups are captured every evening and shipped offsite. With respect to photo and
video data, multiple copies of each photo are saved within each file storage cluster. Furthermore, the storage clusters are
mirrored between two geographically diverse data centers to allow us to maintain business continuity in the event of a
catastrophic event at a given data center.

Need More Information?

If you need more information about Multivista’s information security policies, please feel free to contact us at
support@multivista.com. We have experience in filling out information security questionnaires and are always happy to
talk to your information security professionals directly.

© MULTIVISTA SYSTEMS, LLC MKTSECR1118