Page 14 - Puret Sound Energy Hand Book 1218

Preface

How to contact Puget Sound Energy

You can obtain further information by contacting us through the following:
• Go to pse.com/customerconstruction
• Or call PSE Customer Construction Services (CCS) at 1-888-321-7779
Monday thru Friday, 7 a.m. − 5 p.m.
If you have questions about Energy Efficiency Programs:
• Go to pse.com/savingsandenergycenter
• Or call PSE Energy Advisors at 1-800-562-1482
Monday thru Friday, 8 a.m. − 5 p.m.
If you have general questions regarding your account, such as changing service
or questions about your bill:
• Go to pse.com/accountsandservices/contact-us
• Or call Customer Service at 1-888-225-5773; TTY 1-800-962-9498
Monday thru Friday, 7:30 a.m. - 6:30 p.m.
If you have an emergency or a service delivery issue, please call:
• Customer Service at 1-888-225-5773; TTY 1-800-962-9498
24 hours a day, 7 days a week.

PSE’s service providers
PSE contracts with two partner companies to provide construction services: Potelco,
Inc. and InfraSource Construction LLC. The employees who install your service may
work for these service providers on PSE’s behalf.

Electric Service Handbook 2017 — Single-Family Residential Projects 5