Page 122 - The Costco Connection - October 2018
P. 122
INSIDE COSTCO // SERVICES
SPONSORED CONTENT
On-the-
go info © ANDREY_POPOV / SHUTTERSTOCK
Intermedia Unite
increases business
communication’s B usiness owners need to know that to get off the phone, you can easily check
to see whether he or she is available.
they and their employees have
flexibility, access access to the information they Additionally, you can indicate your own
need when and where they need
and mobility it. That means not only at their desks, but availability so that colleagues will know
when you aren’t able to receive calls.
also in a conference room, at home or
across the country. Enter Intermedia Added flexibility
Unite, a communication platform that • Screen sharing lets you share what
combines the Intermedia cloud-based you’re seeing with team members and
phone system with mobile integration. people off-site. That allows for real-time
Here’s a look at what Intermedia has input and collaboration and faster deci-
to offer. sion-making.
• High-definition videoconferencing
Increased phone mobility and access allows face-to-face interactions among
The Intermedia Unite desktop app people in various locations without the
gives employers the flexibility to commu- expense, hassle and disruption of travel.
nicate in the way that best makes sense • File sharing lets you securely store
for them, right from their computer. The important files online (in the cloud) with
Intermedia Unite mobile app turns any the ability to share them instantly either
smartphone into a business communica- internally or externally.
tions tool with the ability to transfer calls, “Costco members get reliable service
handle multiple calls and more. and a great value,” says Leroy Werner,
Intermedia lets you manage and services business coordinator at Costco.
check voicemail online from the mobile “What makes it even better is that
app. Transcribed voicemail messages Costco members save percent on
can be sent via email or viewed on Intermedia’s pricing.”
the mobile app, and voicemail can be To find out how Intermedia can meet
received or forwarded as a downloadable your business communication needs,
email attachment. call --- or go to Costco.com,
Because Intermedia Unite provides select “Services” and then “Business
access to a directory for everyone at your Phone Services.”
business, instead of waiting for someone
Winning service
among cloud application “Having a trusted authority
For the second year in a row, providers. such as J.D. Power recognize
Intermedia has achieved Intermedia CEO Michael Gold Intermedia’s customer satisfac-
certification under the J.D. comments, “Intermedia takes tion and exceptional support
Power Certified Assisted great pride in our personalized for two years running only
Technical Support Program for approach to the cloud. We go far further validates everything
the “exceptional level of beyond oering 24/7 support; that we do to make our
support” it delivers to its more we bring a human element to customers successful.”
than 110,000 customers—a first assisted support.
OCTOBER 2018 Costco Connection 105
USp105_Member_Services.indd 105 9/13/18 3:50 PM
