Page 3 - DDS Commercial Driver Manual 2021-2022

COMMERCIAL
COMMERCIAL
COMMERCIAL
DRIVERS MANUAL
DRIVERS MANUAL
DRIVERS MANUAL
G E OR G I A D EP AR T M EN T OF D R I V ER S ER V I C E S DDS MISSION & CORE VALUES
CONTENTS Our Mission
To provide secure driver and identity credentials to our
customers with excellence and respect.
Introduction 4
Our Core Values:
Driving Safely 1 4 • Trusted Service
Transporting Cargo Safely 40 • Ethical Actions
• Accountable to All
Transporting Passengers Safely 42 • Motivated to Excellence
Air Brakes 44 #ExcellenceIsWhatDRIVESUs!
Title VI Policy Statement
Combination Vehicles 50
The Georgia Department of Driver Services (DDS) is committed to compliance
Doubles and Triples 58 with Title VI of the Civil Rights Act of 1964 and all related nondiscrimination au-
thorities. DDS assures that no person shall, on the grounds of race, color, national
origin, sex, age, disability, low-income, and Limited English Proficiency (LEP),
Tank Vehicles 61 be excluded from participation in, be denied the benefits of, or be otherwise
subjected to discrimination under any program or activity. DDS further assures
that every effort will be made to ensure nondiscrimination in all programs and
Hazardous Materials 63 activities, whether or not those programs and activities are federally funded.
In addition, DDS will take reasonable steps to provide meaningful access to
School Bus 75 services for persons with Limited English Proficiency. Finally, DDS agrees to
abide by the Title VI Program Assurances and to ensure that written agree-
ments with any party for federally funded programs or services will include the
Pre-trip Inspection 81 applicable Title VI language as provided in the Title VI Program Assurances.
The DDS Title VI Program Coordinator is responsible for oversight of the Title
Basic Vehicle Control Skills Test 87 VI Program and ensuring compliance with the requirements provided in 49
Code of Federal Regulations (C.F.R) Part 21 and 49 C.F.R. Part 303. The Title
VI Program Coordinator and all Division Directors are authorized to effectively
On-Road Driving 88 implement the Title VI Program on behalf of the Department.

DDS ONLINE SERVICES

CARD SERVICES
•Submit Proof of Residency and/or Social Security
Be certain to take advantage of DDS Online Services and avoid an unnecessary trip to a •Address Change
•License/ID Renewal or Replacement
Customer Service Center. •Class D to Class C Upgrade
•CDL Self-Certification Medical Documents
•License Status
DDS Online Services enable thousands of Georgia drivers to conduct many transactions via •Suspension or Reinstatement Information
dds.georgia.gov and eliminate a visit to a DDS Customer Service Center (CSC). This saves cus- •Super Speeder PAY FEES
tomers valuable time and money. DDS does not charge an additional fee for choosing Internet •License Reinstatement
•Pending Suspensions
Services. A $5.00 discount may apply for eligible license types that are renewed on the internet.
OTHER SERVICES
•Online For-Hire Endorsement Application
•Skip a Step! (Complete Form Online)
•Driving History (MVR)
•Motorcycle Safety Training Registration
•Make Road Test Appointment
For more information visit the DDS website at: •Reservation Status
dds.georgia.gov and like DDS on Facebook! DDS-2203-P (3/2017)
This manual is produced by the Governmental Affairs and Communications Division of Georgia Department of Driver Services.
This material is based upon work supported by the Federal Motor Carrier Safety Administration under Cooperative Agreement No. DTFH61-97-X-00017.
Any opinions, findings, conclusions or recommendations expressed in this publication are those of the Author(s) and do not necessarily reflect the view
of the Federal Motor Carrier Safety Administration.
All rights reservedThis material has been created for and provided to State Driver License Agencies (SDLAs) by AAMVA for the purpose of educating Driver License applicants
(Commercial or Non-Commercial). Permission to reproduce, use, distribute or sell this material has been granted to SDLAs only. No part of this book may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system without express written
permission from the author / publisher. Any unauthorized reprint, use, distribution or sale of this material is prohibited.

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