Page 20 - Final DDS_FYAnnualReport2022

GEORGIA DEPARTMENT of DRIVER SERVICES | FY 2022 ANNUAL REPORT

ACHIEVEMENTS IN 2022

REMOTE TRANSACTIONS
REMAIN POPULAR

CUSTOMERS WAIT LESS IN PERSON

% of
Average Customers Total
Month/Year Wait Time Served Customers
(HH:MM:SS) 30 Minutes Served
Or Less

July 2021 0:13:19 85.07% 223,040
August 2021 0:09:53 88.06% 200,366
September 2021 0:14:22 88.06% 194,362
October 2021 0:09:26 88.06% 197,132
November 2021 0:12:24 73.13% 162,920
December 2021 0:11:31 77.61% 176,059
January 2022 0:18:32 85.84% 177,731
February 2022 0:09:02 95.56% 187,741
March 2022 0:09:18 95.18% 225,293
April 2022 0:08:14 97.32% 192,260
May 2022 0:08:16 97.01% 195,582
June 2022 0:08:51 96.72% 215,991

20 GEORGIA DEPARTMENT OF DRIVER SERVICES