Page 2 - The Scoop November 2019

DDS NEWSLETTER

DRIVES UPDATE

The DRIVES Project Team, DDS Management Team FAST Project Director Kevin Stump
and a few special guests gathered recently for and Commissioner Moore are
the official kickoff of the Project. Members of the committed to having a successful
Department of Revenue (DOR) DRIVES Phase One DRIVES Project!
Project Team were on hand to support the launch of
Phase Two. A synopsis of the project was provided
including the project goals which are outlined below.

DRIVES GOALS

Improve
• Customer Service and Communication
• Data integrity
• Efficiency and accuracy of all business
processes
• Internal Processes
• Integration of external and trusted-party
partner interactions
• Information access, accuracy, consistency and
security

Reduce
• Fraud and fraudulent activities
• Paperwork and paper flow

Provide
• Enforcement of best practices for IT and
business
• Real-time document scanning and image
retrieval
• Intuitive user interfaces
• Transaction interaction enforcing standard
operating practices
• A comprehensive real-time report
inf rastructure
• Alternate delivery services to customers
• An easily modified system for adapting to
changes
• An adaptive architecture that supports
emerging technologies

*Please click on this DDS Intranet Link to view the presentation http://ddsintranet/
DDSSocialCorner/post/drives-kickoff-presentation.

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