Page 5 - Handbook
P. 5
When Specialists Are Needed
Your primary care provider will handle all specialty referrals through Getting Prescriptions Refilled
the James E. Van Zandt VA Medical Center. If you have a question
about specialist care, please talk with your primary care provider. Order all refills at least 10 days before you run out,
to ensure the medication arrives on time.
Our staff will help you with questions about treatment options and
procedures as well as other benefits or services available through
the VA system. By Phone:
1-800-720-7726 or 814-940-7819
For More Information prescription
By Mail
Mail your refill slip received with your original
For information on your health issues, just ask your provider. For medications to the address provided on the slip. If
questions about VA benefits other than health care, visit you do not have a refill request form, write your full
www.va.gov, the department’s website, or refer to your VA Benefits
Handbook. name and date of birth, the names and prescription
numbers of your medications on a piece of paper
Sign up for My HealtheVet at www.myhealth.va.gov. This electronic and mail to:
program will enable you to order prescription refills online, see your VAMC Altoona (10P-1)
lab results, progress notes and appointments, look up valuable 2907 Pleasant Valley Boulevard
health care information in the Veterans Health Library, and send and
receive Secure Messages with your health care providers. For more Altoona, PA 16602
information or assistance, call 877-626-2500 extension 7146.
Online*:
You may request your medication by creating a My
HealtheVet account.
Log onto: www.myhealth.va.gov
*You cannot order controlled substances online.
Even if you do not have refills remaining on your
current prescription, please continue to request
your medication by mail, phone, or online. A
request will automatically be sent to your primary
care practitioner to renew your medications.
