Page 14 - November

PATIENT EXPERIENCE

Stories From the Heart

"The nurse and technician were "The check-in staff with extremely

professional, courteous, and compassionate. courteous the young lady who took my
There is no room for improvement, they x-ray with extremely courteous the whole
were that good." time I was there and doing the procedure

was just perfect thank you"
"My imaging tech was extremely nice,

professional and courteous. My visit was "The staff in the Women's Breast center are
extremely pleasant. " amazing. This is a very scaring time and they
made my visit very comforting. They are full
of smiles and very encouraging words.
"All went very well. The testing started on
time. The technician was polite and friendly.
Once she completed the examination she "My experience was extremely great at the

consulted with the radiologist to make sure Imaging Center!! From the beginning until
there were enough images to complete the the end everyone was kind and helpful.
analysis and findings." Thank you very much. "

"I was dreading coming for imaging as I am used to going to Advanced Radiology and

waiting there forever! However, I was pleasantly surprised from the time I walked in and
was greeted warmly by Alicia at the front desk. Very shortly after that, Viola came out to
get me and boy oh boy can she walk fast! I jokingly said something to her about her pace

and she was sooooo apologetic. Trust me, I wasn't complaining, just was amused at her
pace. Viola was so thoughtful and mindful of MY time and I truly appreciate her efforts.
WOW Hopkins Imaging, your entire team was on point! Thanks for this pleasant
experience. You all rock!"

" I was given marvelous attention when I found out I needed a CT scan. The nurse in the
infusion center at Sidney Kimmel Took me directly to radiology since I was not familiar
with the location of the site. The staff in radiology was so efficient. They took me

immediately and I was finished and a very short time. Many thanks to the staff at Johns
Hopkins Bayview."

"Thanks to Linda and Dr. DeCarlo for making my visit as pleasant as possible. They kept

me well informed throughout my whole procedure and always made sure I was feeling
no discomfort. "