Page 103 - MarTol

COMPUTER SYSTEM SERVICING NC II - CBLM

8. The Action Plan. Plans are only intellectual exercises unless they are
transformed into action. This calls for people assigned responsibility for any
part of the plan to carry out their assignments according to the agreed upon
contract. This is the phase of problem- solving that calls for people to do what
they have said they would do.

9. Provide for Evaluation And Accountability. After the plan has been
implemented and sufficient time has elapsed for it to have an effect, the group
should reconvene and discuss evaluation and accountability. Have the agreed
upon actions been carried out? Have people done what they said they would
do?
If they have not accomplished their assignments, it is possible that they
ran into trouble that must be considered. Or it may be that they simply need to
be reminded or held accountable for not having lived up to their end of the
contract. Once the actions have been completed, it is necessary to assess
their effectiveness. Did the solution work? If not, can a revision make it work?
What actions are necessary to implement changes?

Other Considerations
Keeping adequate records of all steps completed (especially
brainstorming) can allow energy to be "recycled." Falling back on thinking that
was previously done makes it unnecessary to "plow the same ground twice."
When entering into problem-solving, remember that it is unlikely that
the best solution will be found on the first attempt. Good problem- solving can
be viewed as working like a guidance system: The awareness of the problem
is an indication of being "off course," requiring a correction in direction. The
exact form the correction is to take is what problem-solving is aimed at
deciding. But once the correction (the implemented solution) is made, it is
possible that, after evaluation, it will prove to be erroneous--perhaps even
throwing you farther off course than in the beginning.

Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 102
City CATION SYSTEM Mario Elmer B. Revision #___ of 115
SERVICING NC II Tolo