Page 179 - MarTol Css Cblm Basic

COMPUTER SYSTEM SERVICING NC II - CBLM

B. VERBAL PROJECTION 3 ALWAYS 2 ALMOST ALWAYS 1 RARELY 0 NEVER

1. Do I speak with a friendly tone and modulated
voice?

2. Do I use a simple language in my
conversation with people?

3. Do I maintain eye contact while conversing
with others?

4. Do I pay full attention when talking to them?

5. Do I express self interest in what people say
by active listening, nodding head, asking
questions?

6. Am I more of the listener rather than a talker?

7. Do I allow others to finish their statement
before I react?

8. Am I cautious of the words I speak to avoid
hurting or antagonizing others?

9. Do I know how to keep confidential matters?

10. Do I avoid spreading gossip nor indulging in
gossips?

11. Do I generously use magic expressions like
please, kindly, may I, do you mind, I‘m sorry
etc.?

12. Can I maintain my composure when talking to
unreasonable or irritating person?

13. Am I honest and sincere in my
communications and avoid bluffing anyone?

14. Do I avoid unpleasant non-verbal signals like
sour face, inattentiveness, sneering or staring
look when dealing with people?

Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 178
City CATION SYSTEM Mario Elmer B. Revision #___ of 256
SERVICING NC II Tolo