Page 2 - Timberin - katalogas 2017

INNOVATION. We put much effort at constant improvement by continued collaboration
with one of the country`s leading universities (Kaunas University of Technology). Our latest
projects include 3D-printed Bluetooth thermometer and 3D visualization technologies that
help clients to better understand and select their preferable SPA model. Leadership in
client management. Sophisticated client management systems that we utilize enable us to
undergo the process of establishing ISO 9001 standard. Being among 5 % of the strongest
financial enterprises in the local market, we pay much attention to being ISO accredited
and acknowledged company at European level.

NO HARD SELLING STRATEGY. The main priority for us is to first educate the client so
one can be an expert before acquiring the hot tub. We always update our websites with
new SPA models, frequently asked questions and provide some useful insights in the
current local market situation.

VAST SELECTION OF OUTDOOR SPA. We are happy to offer one of the biggest and
most customizable SPA selections online. One can choose from more than 20 different hot
tub models, 6 different outdoor wooden buildings and saunas as well as 5 differently
designed wood fired hot tub heaters.

QUALITY AND TRUST. Quality is obtained throughout years of experience. We thank
each and every one of you who put your trust in us. Whether you are from the UK, Ger-
many, France, the Netherlands, Belgium, Denmark, Italy, Norway or Sweden you are not
alone. We have happy customers throughout Europe. But don’t believe us blindly, visit us
at www.timberin.com, select your current location and ask us to share certain contacts to
verify the reviews! Sounds fair? Yes, it does!

TOP NOTCH CUSTOMER SERVICE. Rest assured that only highly educated and profes-
sional persons will assist you in every step of the purchase. We believe that customer
service is one of the most important ingredients in a successful business therefore we put
education first! As Mr. Horst Schulz, CEO of Starbucks once said “Unless you have 100%
customer satisfaction, you must improve”, so we are constantly improving.

Dr. Albertas Klovas, CEO for TimberIN MB