Page 18 - PHP CA Resource Guide

CSR’s are required to log in and out daily via our KRONOS timecard system. Additionally, agents must clock out for meal breaks and then back in once returning
from lunch.
Employees at Prominence Health Plan begin accruing vacation on day one.
However, CSR’s may not deduct time from their Paid Time Off (PTO) bank or Extended Leave Bank (ELB) until after their Introductory Period.
Our "Work Hard, Play Hard" PTO Policy
Management
0-4 years of service PTO hours 136
+ Holidays (8 days) 64 Total PTO 200
≥ 5 years of service PTO hours 176
+ Holidays (8 days) 64 Total PTO 240
Care Advocate Resource Guide 2021 Q1-Q2
Full-time Employees
0-4 years of service PTO hours 120
+ Holidays (8 days) 64 Total PTO 184
5-10 years of service PTO Hours 136
+ Holidays (8 days) 64 Total PTO 200
≥ 10 years of service PTO hours 160
+ Holidays (8 days) 64 Balance: 224
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