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We would ask that everyone enjoy their cell phone usage outside of work hours. Please consider that Prominence has a convenient and cozy downstairs break area for this very purpose. If you are on break or lunch at your desk, please place your break
sign up, so that everyone is aware that you are on break/lunch.
While you are in the Call Center and working, please place your cell phones in your desk drawer, purse, or pocket. There will be times when a call is the only way that leadership can communicate if no one is onsite in the Meadow Wood building, or if you have family emergencies, etc. If that is the case, please let the Call Center Supervisor or Manager know ahead of time.
Please refer to official policy HR-127 for more information.
All new hires are required to complete HIPAA training within their first thirty (30 days) and annually thereafter. When stepping away from your workstation even if just for a moment be sure to LOCK your workstation!
Care Advocate Resource Guide 2021 Q1-Q2
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