Page 3 - PHP CA Resource Guide

STNETNOC FO ELBAT
1. Title Page
2. Prominence Rowers serving our VIMs!
3. Table of Contents
4. Change Log / About This Resource Guide
5. A Mission Statement Answers
6. Easy, Compassionate, Affordable
7. Vision
8. Here For You - Care Advocate Experience Team 9. Competency Checklist pg. 1
10. Competency Checklist pg. 2
11. Purpose of this Resource Guide
12. NV Office Locations
13. TX Office Locations
14. FL Office Location
15. Work Schedules | Breaks & Lunches 16.Timekeeping | KRONOS | Vacation Accrual | Pto
Breakdown
17. ELB Breakdown
18. Mobile Phone & Electronic Device Policy
19. Badge Policy
20. Extension Sheet 1
21. Extension Sheet 2
22. Claims Mailing Address
23. Electronic Data Interchanges Payer ID Numbers 24. Vendor Library 1
25. Vendor Library 2
26.Vendor Library 3
27.MA Appeals Info
28.to 32 MA Service Areas
33. Approved Scripts
34. Scripting Statement of Intent | Scripts: How to Use
Care Advocate Resource Guide 2021 Q1-Q2