Page 4 - PHP CA Resource Guide

STNETNOC FO ELBAT
35. Greeting
36. HIPAA
37. HIPAA Considerations
38. Inquiry Stage
39. Service Recovery 1
40. Service Recovery 2
41. Perks Script
42. Possession Statement
43. Resolution | Hold | Warm Connect 44. Call Closing 1
45. Call Closing 2
46. Medicare ADPHI Form
47. Commercial PA List
48. Commercial Plan Details
49. NNV Commercial Provider Directories
Commerical Pharmacy Benefit Tiers 50. Preventive Screenings
51. Cyracom Language Interpreter Service 52. My PHP Mobile App.
54. Claims: What We'll Cover
Who can submit a Claim?
Accepted Claim Forms
55. Member Claim Form
56. CMS-1500 Claim Form
57. UB-04 Claim Form
58. ADA 2012 Claim Form
59. EDA Data Example
60. Where do we receive Claims?
61-62. Where are Claims Stored?
62. What to look for when reviewing Claims?
Care Advocate Resource Guide 2021 Q1-Q2