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GLOSSARY
Glossary of Terms
CotF Convenience of the Future
ORB Order Ready Board
Digital display above counter collect orders displaying customer order numbers
SBS Side by Side
MPDT arrangement where COD’s are adjacent each other in two separate lanes
Tandem
MPDT arrangement where two COD’s are within the same DT lane
DT Drive thru
Reference to drive thru building type of drive thru lane depending on context
DA Dining area
Customer / public seating area internal to the restaurant
FOH Front of house
All customer accessible areas internal to the restaurant; DA, WC’s etc.
BOH Back of house
All areas of the restaurant inaccessible to customers; kitchen, store areas, crew areas etc.
Corral
External storage area open to fresh air. Typically used for trash storage, compactors and reverse
logistics
DOT Department of Transport
Signage type for typical road signs (heads on posts) such as pedestrian crossings, stop, give way
etc.
CI Centre Island
First line of equipment, parallel to customer counter
C/F/P Chicken Fillet Pie (station)
VAT fry station (combined) that cooks the above items
UHC Universal Holding Cabinet
Holds cooked proteins after batch cooking but prior to sandwich building
MFY Made For You
Kitchen platform where all sandwiches are assembled to order