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GLOSSARY
Glossary of Terms
DOT Department of Transport
Signage type for typical road signs (heads on posts) such as pedestrian crossings, stop, give way
etc.
CI Centre Island
First line of equipment, parallel to customer counter
C/F/P Chicken Fillet Pie (station)
VAT fry station (combined) that cooks the above items
UHC Universal Holding Cabinet
Holds cooked proteins after batch cooking but prior to sandwich building
MFY Made For You
Kitchen platform where all sandwiches are assembled to order
Bev Cell Beverage Cell
Designed area to group all drinks equipment together so beverage can be operated as a
production line. Often linked to McCafe promotion
BOAT Beverage Order Assembly Table
Location where all beverages are placed for runners to collect and present to customers
OAT Order Assembly Table
Location where all sandwiches are placed for runners to collect and present to customers.
Located at the end of the MFY line
KVS Kitchen Video Screen
Monitor above work stations in the kitchen displaying customer orders to be prepared
HMC Happy Meal Column
Merchandising display in the DA to promote happy meals
ERDDS European Restaurant Design Development Studio
McDonald’s European design team
SOK Self Order Kiosk
Remote order point, away from the counter where customers can order themselves
Tablet Table
Feature seating which accommodates fixed, Samsung tablets