Page 47 - Paragon Annual Report 2

Corporate and social responsibility
Paragon Group is a business with global, local and individual impacts. We are committed to acting responsibly and ethically towards the world in which we operate, our clients, our colleagues and the communities around us, proactively managing social issues alongside business-critical targets.
At Paragon Group, we pride ourselves in operating honestly, responsibly and ethically, both in the workplace and in the wider community. This means the Group is a safe, pleasant, positive and successful place in which to work. Such an environment also makes sound commercial
sense – with corporate success and social welfare interdependent. We recognise that managing and balancing environmental, social and economic issues is critical to ensure the long term success of the Group.
Our corporate and social sustainability is built on three principles.
Relationship management
Our positive, long-term relationships with our colleagues and clients are fundamental to our business growth and success. Paragon is positioned as an employer of choice, with a people strategy to continue to attract and retain top-level talent and an ongoing commitment to making the Group a safe, pleasant, positive and successful place in which to work. We invest in our colleagues and provide numerous channels for personal development and engagement with Group management, as well as welcoming client feedback:
• Staff satisfaction surveys
• Staff wellbeing programmes
• Staff development and training programmes • Staff consultative committee
• Apprentice Academy
• Graduate scheme
• Voice of the Customer survey and strategies.
Ethical business practice
Paragon implements rigorous group-wide processes and practices to ensure ethical and healthy conduct, and complies with all reporting requirement in our local markets, including:
• Comprehensive Health & Safety management programmes
• Ethics and compliance programmes covering: - Anti-bribery and corruption
- Anti-bullying and harassment
- Equal opportunities
- BusinessCodeofConduct
• Risk-based supply chain management
programme
• Risk-based Modern Slavery programme
– including specific compliant reporting in the UK
• Staff-led community and charity programmes.
Where gaps are identified in our practices or those of our suppliers, we work to create a culture of continuous improvement and implement consistent standards across all regions.
As new GDPR legislation regarding personal data comes into effect in May 2018, we are working with all businesses within the Group to ensure best practice and adherence to all regulatory requirements, both internally and in terms of the services we provide to our clients.
“Weare committed to investing in leading-edge technologies that enable us to provide a broad range of services across several regions under one contractual relationship. ”
| 43
“ Responsibility is part of who we are. ”
Paragon Group Limited – 05258175