Page 172 - Gas Detection Systems Training Manual

Operation
Once configured, as sensor devices that the SEC 3500 panel are collecting information from (managing), the tally of devices in various alarm states and zones they reside in are then parsed each scan and email triggers are evaluated, if necessary emails are assembled based on any triggers that have been activated according to their individual configuration and placed in the outbound email queue and sent out to the email relay server. The SEC 3500 is NOT an email server, and completely relies on an email relay server or service and a properly configured network and infrastructure to give proper access to the SEC 3500. The SEC 3500 works within your local network infrastructure and functions as well as it provides, as securely as it provides.
An email notification is built by first passing a set of configured alarm triggers for one of four contact sets. It can be any combination of low/mid/high or fault alarms. For each contact set, an email contact is configured as either a single email address or a server-digestible unique distribution list name. Hence the SEC 3500 does NOT hold email distribution lists, just the distribution list names that email relay servers use and understand. The SEC 3500 only sends out up to four different configured emails to up to four different email contacts or in-box distribution lists. Thus any combination of trigger configurations is possible by using the four contact groups in such a fashion. They are named on the Configuration Screens as Panel Administrator, Floor Supervisor, Management, and First Responders. The user may use one or all of them, and in any combination that suits their goals.
An email notification is only sent once for a specific trigger, however when multiple triggers are present, an email notification can be sent multiple times as each alarm is triggered. For example; if a contact is set up to be notified for a low alarm, mid alarm and high alarm, it will be notified as the gas levels rise and triggers each alarm.
An email distribution list name does not mean anything to the SEC 3500, however it may to the targeted relay server (it must be defined by the email relay server or the message will bounce). The relay server is responsible for mapping the provided distribution list name into a distribution list of email addresses and re-broadcasting the email to all on that list. Distributions may not be necessary if the user simply needs up to four different contacts. A good example of an email relay service can be found at Jango SMTP Relay service (JangoSMTP.com). Jango is used by SEC to test its designs.
The email relay service or server must ultimately respond as or actually be a locally accessible SMTP Email Server accessible on a typical Ethernet port such as 25 or 2525. It must either have a local network address, or a properly routed accessible IP address as well as a resolvable domain name through the gateway IP address provided to the SEC 3500 in its Ethernet configuration setup. The email sub-system requires basic login authentication (username and password to the email server), a valid reply email address (but the panel will NOT respond to emails or replies), a unique name for the panel email manager so that emails are identifiable email sources by recipients, and therefore a valid email mail box located on that server.
SEC 3500 Email Notification Basic Setup and Configuration Version 0.1 Draft
September, 2013
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Sensor Electronics Corporation
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