Page 10 - Cross-Border Magazine Nr.3
P. 10

~ Noppies ~





                                                                                                                                   no longer dependent on brands to deliver products which they   A centralised approach
                                                                                                                                   can sell. They are able to fill in the gaps by designing products   Noppies operates its entire global business from a head office in the
                                                                                                                                   themselves: “Players like Zalando think that ‘if nobody can do   Netherlands and two warehouses, one of which also in the Nether-
        Your future customer could                                                                                                 maternity wear with great delivery times and excellent ser-  lands and the other one in New Jersey, US. “All logistic operations
                                                                                                                                   vice, then we will do it’. Thus, they started creating their own
                                                                                                                                                                                     are in-house, which has been a strategic decision we made a long
                                                                                                                                   maternity label and selling
                                                                                                                                                                                                                mer, “You have to be able to
                                                                                                                                   it. In this new age of retail,   “YOU ALWAYS NEED TO                         time ago” explains Ham-
        be anywhere.                                                                                                               of your competitors.” Of-                                                    partner requires and control
                                                                                                                                   you are becoming an ally
                                                                                                                                                                                                                carry out every change that a
                                                                                                                                                                                                                the process. However, for
                                                                                                                                   fering the entire catalogue
                                                                                                                                   via marketplaces has also
                                                                                                                                                                                                                be beneficial to open a
                                                                                                                                   led to what Hammer calls     KEEP CALCULATING”                               the US we felt that it would
                                                                                                                                   ‘Hybrid Models’: “We put                                                     dedicated warehouse, from
                                                                                                                                   our entire stock online,                                                     where we serve Nordstrom,
                                                                                                                                   and then a marketplace can see which items of our assortment   Amazon and soon Lord & Taylor.” To Erwin Hammer, localising
                                                                                                                                   perform well. They will mainly buy these items from our whole-  new markets can be done very well with a centralised approach, if
                                                                                                                                   sale operation for their own stock.” Consequently, a process that   done correctly. “You always need to keep calculating. We are in a
                                                                                                                                   starts in an innovative online structure is influencing the brand’s   niche, for us it makes sense this way.” In the future, Noppies is open
                                                                                                                                   wholesale business, which can be more beneficial for both par-  to explore possibilities in even more countries: “Every country that
        You want to reach consumers across geographies,                                                                            ties: a perfect win-win situation.                we can open on a P&L level, we will keep investigating.” ••
        but most commerce platforms aren’t optimized for

        cross-border and global expansion.


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