Page 37 - CE Fall 2021 Catalog
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 Cancellation Policy:
Continuing and Professional Education programs are supported by course fees; therefore, classes must meet minimum enrollments to cover costs involved. We cancel courses only when absolutely necessary, but we reserve the right to do so,
as well as to reschedule courses and change instructors. In the event that we must cancel sessions due to weather or other emergencyrelated events or any events beyond our control, we’ll make every effort to accommodate students. However,
we cannot guarantee makeup hours for classes cancelled as a result, nor can we provide refunds. Exceptions to this policy may be made due to unusual circumstances and phenomena like a pandemic. When courses are canceled due to low enrollment, we will make every effort to notify you by email or phone before the start date. Please make sure we have your current email
and phone number on file so we may contact you. If you are interested in transferring to another course, this request must be made prior to the start date of the course.
Refund Eligibility:
All refund/withdrawal requests must be provided in writing to ce@clayton.edu. Refund eligibility is determined by the date of the refund request relative to the start date of the course/ certificate program.
• Cancellation requests received more than 8 days prior to course state date receive a 100% Refund.
• Cancellation requests received between 4 and 7 days of the course start date will receive a 75% refund.
• Withdrawal requests received less than 3 days before the course start date will receive no refund
• Please allow up ten (10) business days for cash refunds to be processed.
• Credit card payment refunds will be processed within three (3) business days and credited to the card used for payment.
• Payments made by check will be refunded within thirty (30) business days.
• Refunds will only be issued to the payor. A receipt will
be emailed to the email address on file when the refund is processed.
• A $35 fee will be assessed for returned checks and stop payments.
Failure to attend a course DOES NOT constitute a formal withdrawal and will not result in a refund. All refund requests must be made in writing.
Minors on Campus
Most of our courses have been developed for adult learners; therefore, we have a minimum age of 16 years old to enroll in our courses. Minors not enrolled in a course are not allowed to attend classes or be unattended at any of the Clayton State University Continuing and Professional Education locations. Please refer to Clayton State University’s Minors on campus policy.
Non-Discrimination Policy:
Clayton State University does not discriminate on the basis of race, color national origin, sex, disability or age in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies, Assistant Director of Human Resources, (678) 466-4230.
Request for Disability Services Policy:
In order to participate or receive benefit of continuing education programs, any person who can provide documentation of one or more disabilities may be eligible for disability services. Learners requesting interpreters, assistance obtaining books on tape, special seating, Braille, arrangements to accommodate personal attendants and use of special equipment must request services one month prior to the anticipated time of enrollment. Less specialized accommodations may be requested two weeks prior to the first week of classes. For more information or to request disability services, please call (678) 466-5445.
Policies
Further questions
For questions about all refunds, transfers, and cancellations, and special services, please contact the CaPE office at 678-466-5118 or the numbers above.
www.clayton.edu/ce | 678 466-5118 | email: ce@clayton.edu | 35
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