Page 27 - STARTER KIT CREDIT & COLLECTION CLERK 2017v

STARTER KIT | Credit & Collection Clerk

FREQUENCY OF COMMISSION AND CORRECTIVE MEASURES

Type of Infraction Code 1st 2 3rd 4th 5th
nd
LIGHT A OR WR S-6 S-12 D
LESS SERIOUS B WR S-6 S-12 D

SERIOUS C S-6 S-12 D

GRAVE D S-12 D

VERY GRAVE E D

PRESCRIPTIVE PERIOD OF OFFENSE

1. For purposes of imposition of applicable penalties for violations of work rules, regulations, prior
offenses will have a prescriptive period of 12 months; any repeat violations after the employee has
had no violation of the same offense for a period of 12 months will be considered as first offense.

2. If at the time of commission of the latest offense the employee shall have at least two other violations
committed within the 12-month period, the latest offense shall be given the next higher degree of
penalty prescribed for the said offense.

3. In any event where the company sustains loss or damage due to the act of the employee punishable
by this Code, reimbursement or payment from the employee shall be made by him/her to restore the
lost fund or damaged property.

4. Listing of infractions should not be understood as complete and exclusive. The Company may
impose corrective measures for any act contrary to the rules and regulations listed herein.

BASIC PRINCIPLES OF DISCIPLINARY ACTION

• Disciplinary action should not be taken unless there is an obvious need for it.
• The reason for the disciplinary action should be made clear. In case of negative action, the statement
of the reasons should be accompanied by an explanation of the manner in which the disciplinary
action can be avoided in the future.
• Give the employee a chance to explain his side of the story and do not argue. This is due process
and by doing so, you can discover the reasons behind his action.
• There should be consistency of disciplinary actions. No favoritism or discrimination should be
allowed. Consistency in disciplinary action is more important than severity.
• Reproof or reprimand should be given as soon as possible after the occurrence of the act. Right
timing is important.

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