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STARTER KIT | Credit & Collection Clerk


                                                TABLE OF CONTENTS





                   I.     JOB ACCEPTANCE FORM
                   II.    NEW EMPLOYEE ORIENTATION


                   III.   12 DAY TRAINING PROGRAM & SCHEDULE

                   IV.    HOTEL MANAGEMENT TEAM

                   V.     EHI BACKGROUND

                   VI.    CORE VALUES & SERVICE ENGINE

                   VII.   GENERAL HR POLICIES & PROCEDURES

                   VIII.   CODE OF DISCIPLINE

                   IX.    POSITION CHARTER


                   X.     TASKLIST

                   XI.    TASKLIST PROCEDURE AND STANDARDS

                   XII.   PERSONAL DIARY

                   XIII.   OPEN FORUM AND CLARIFICATORY NOTES

                   XIV.   ASSESSMENT AND EVALUATION

                   XV.    COMMENCEMENT OF JOURNEY


















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