Page 2 - Baldwin Wallace BPM Certificate 2020 Spring

All seminars and online classes can be taken individually, as part of
the certificate or as a customized training at your organization.

WHY BPM IS VITAL Process Mapping & Systems Thinking

In the 21st century, Business Process How to Streamline and Redesign Business Processes
Management (BPM) has emerged as the
glue that enables organizations to effectively March 24-25 – $1,195
integrate strategic initiatives, IT investments,
and day-to-day operations – thereby enabling Process Mapping is the essential WHAT YOU WILL LEARN
sustainable operational excellence. BPM foundation for every approach to quality • Identify and understand your
is not a one-size-fits-all technical solution. improvement and workflow automation. organization’s true core processes
It requires business insight, political acumen This practical, how-to-do-it seminar will • Recognize and remove activities
and strategic creativity. arm you with the knowledge you need that do not add value
To help you meet this challenge, to analyze the way your organization • Eliminate system flaws that result
BW has created the really operates, to identify opportunities in poor quality
BPM Professional Development for dramatic improvement and to • Document processes for knowledge
Series and Certification Program implement process changes that will management or BPM initiatives
This hybrid program delivers the essential have immediate impact on quality, • View customer/supplier relationships
and their impact on your system
tools and skills you need to understand customer service, productivity and the • Engage business leaders, users and
and analyze process performance, improve bottom line. customers in process change efforts
or innovate process design, gain buy-in • Dramatically improve your efficiency
for solutions, and achieve maximum, and customer satisfaction
sustainable impact on bottom-line
performance. Components include:
CORE
LIVE, WEB-BASED TRAINING
• Essentials of Business Process
Management (BPM)
TWO-DAY, CLASSROOM SEMINARS Improving & Innovating Business Processes
• Process Mapping & Systems Thinking The Art and Science of Business Results
• Improving and Innovating April 22-23 – $1,195
Business Processes
• Sustaining Operational Excellence
There is no one-size-fits-all recipe for WHAT YOU WILL LEARN
OPTIONAL getting better business results. It is both • Assess the need for innovation
ON-DEMAND, WEB-BASED TRAINING art and science, requiring data-driven vs. improvement
• Essentials of Six Sigma problem solving and out-of-the-box • Evaluate which “tools” should be in
• Implementing Process solutions to assure sustainable success. your process improvement toolbox
Improvement Solutions This seminar will blend creative redesign • Interpret data and graphics to make
key decisions
CERTIFICATION techniques with classic, data-driven • Think outside the “process box”
• Online testing process improvement skills so you are • Evaluate and apply process
• Capstone project able to deliver both incremental change
and breakthrough solutions for your improvement alternatives
You must take the four live components organization. • Develop results-oriented solutions
to qualify for the series discount. that will yield improved business
results
To earn certification, you must complete
the series, pass the post-series exam and • Deliver more value to current
successfully complete a capstone project and future customers
($1,000) to validate skill transfer.
The two ON-DEMAND webinars are
recommended to help you pass the exam or
to prepare for certification from the ABPMP. The skills delivered in these seminars can be applied in manufacturing, service, health care and public sector organizations.

2-DAY SEMINAR CREDITS: 12 PDUs / 12 CDUs
12 CPE hours for ABPMP re-certification