Page 527 - Augusta Fall Winter 18

ORDERING INFORMATION

Customer care representatives are available Monday–Friday 8 a.m. TERMS
to 7 p.m. EST by calling 1.800.237.6695 (hours may be reduced to Our normal terms are net 30 days with prior credit approval.
8 a.m. to 6 p.m. EST during non-peak season) or
sales@augustasportswear.com. A credit application form is available upon request. We also
In-stock blank orders can be placed until 5:30 p.m. EST and accept MasterCard®, Visa®, American Express® or Discover®
shipped same day. . There is no surcharge or extra processing fee for
You may also order online 24/7 at augustasportswear.com credit card payment at the time
Ship F.O.B. Grovetown, GA, and Sidney, OH. of purchase. Financed receivables charged on a credit card will
Decorated orders – for decorated product, visit receive a 3% service fee.
decoration.hollowayusa.com for up-to-date lead times or
call Customer Service for delivery schedule. Augusta Sportswear requires a re-sale certi cate or state tax
identi cation certi cate prior to opening an account.
PERFORMANCE PROMISE – LIMITED WARRANTY
Augusta Sportswear guarantees all products to be free from ONLINE BILL PAY AVAILABLE
manufacturing defects for a period of one year from date of Customers with net terms can now view and pay open
purchase. To obtain warranty service please contact Customer invoices online. Enroll today by visiting our website or go
Service at 1.800.237.6695 for a Return Authorization, then ship us directly to http://augustasportswear.billtrust.com.
back the product at your cost and we will either repair or replace any
product that proves defective. This warranty gives you speci c legal UNCLAIMED C.O.D. SHIPMENTS
rights, and you may also have other rights that vary from state to Any refused C.O.D. shipment is subject to freight charges and a
state.
20% ($25.00 minimum) re-handling charge. These charges will be
added to the next order and may be subject to pre-payment prior to
RETURN POLICY shipping.
Most unopened items in new condition may be returned for credit or
exchanged within 30 days from date of purchase.
• To return merchandise, please submit a Return Authorization
form via our website, augustasportswear.com, or contact Customer
Service at 1.800.237.6695 for a return authorization number. Please
apply this number to the outside of the returned carton and return
the product to us at your cost. Custom orders and decorated items
are nonreturnable.
• Claims for damages or shortages must be made within 10
business days of receipt of the order.
• Closeout merchandise, custom orders and decorated products
may not be returned.
• Returned merchandise must be received within 30 days of
receiving the Return Authorization.
• Returns are subject to a 15% restocking charge which may be
waived if a replacement order of equal or greater value is placed at
the time the Return Authorization is issued
Send returns Freight Pre-Paid to:
Augusta Sportswear, Inc. Returns Department

Augusta Sportswear® branded products to: GENERAL INFORMATION
425 Park West Drive
Grovetown, GA 30813

Holloway® and High Five® branded products to:
600 N. Stolle Ave.
Sidney, OH 45365

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