Page 19 - BPAP - Windsor Workshop
P. 19
Identify New Stakeholder Needs - HRD
Role HRD MKD FD SD CSD LEG PRD
Responsibility Staff Marketing Financial Sales Customer Legal Product
Performance Performance Performance Performance Service Requirements Development
Top 5 • Staff cost
Outcomes & • Staff
KPIs satisfaction /
morale
• Cost of hire
• Time to
competence
• Training
cost per
employee
Top 3 Oracle
Systems / Workday
ISVs Bullhorn
