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The Message Flow – Value Hypothesis

 Drivers  What internal or external drivers are                    PESTEL Analysis
  Goals   influencing or affecting your customers’                       Avention
Problems  (and stakeholder’s) strategy?                                   BI data
  Value
  Proof   What are your customer’s goals in light of               Company Website
          these internal or external drivers?                         KPI Exercise
          And what are their KPIs / success
          measures?                                                Account Research
                                                            Business Questioning Model
          What obstacles are preventing them or
          making it difficult for them to achieve these     Business Questioning Model
          goals and KPIs?                                Known Benefits from Likely Cisco

          What tangible or intangible benefits could                     Products
          they see if you helped them overcome these
          challenges, i.e. what are the business                      Case Studies
          outcomes related to the goals & KPIs?

          For whom have you helped solve a similar
          problem? And what confirmed benefits/ROI
          did they experience?
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