Page 19 - CHCS - Cisco Hosted Collaboration Solutions

Supporting Student Notes:

HCS Management System:
• Provides an end-to-end validated management system designed for cloud services
• Drive zero touch automation throughout the service lifecycle
• Assure highest uptime, quality of service and scalability
• Combine Cisco and partner toolsets allowing flexibility for existing customer infrastructure
• Four main elements – Service Fulfillment, Service Assurance, Customer Portal, End-User Portal