Page 5 - BOS CSM

Learning Objectives

1. Refine the prepared value proposition into a ‘world
class’ customer-centric value proposition to
strengthen your existing approach to improve
success rates.

2. Discover key KPIs for Stakeholders outside of IT
empowering you to conduct new and meaningful
conversations to help expand your relationships,
influence and opportunity base.

3. Learn a technique to translate KPIs into business
values and a subsequent business case for new IT
budget for Cisco products, software and services.

4. Build skills and confidence for engaging in
discussions with non IT stakeholders (such as HR
director) about how Cisco can bring value based on
desired business outcomes.