Page 7 - ELA - Enterprise Licence Agreement

Supporting Student Notes:

• Cisco offers a market-leading unified communications platform for enterprise and mid-market customers. The
solution delivers integrated voice, video, mobility, and presence services across IP phones and video endpoints,
mobile and desktop devices, and web and business applications.

• Cisco Customer Collaboration products create the foundation for positive customer service—the key to building a
stronger business. They help you engage more proactively with your customers, connecting people with the
information, expertise, and support they need when and where they need it most.

• Conferencing solutions help you bring employees, customers, and partners together to collaborate from anywhere
with integrated voice, video, and content sharing

• The Collaboration Edge is another key component that allows you to securely provide remote access, collaborate
with customers and partners, and integrate with cloud services.

• Cisco Collaboration can be delivered on premises, from the cloud, or in a hybrid mode that fuses the best of both
worlds.