Page 22 - CHCS - CenturyLink

HCS Overview

• Cisco communication voice/collaboration platform based in the shared computer platform:

• Highly secured, virtualization dedicated instance per customer
• Local Break Out Architecture (Customers can move to CTL, or keep their vendor if under contract

elsewhere)

• Support for Large Customer Environments – 500 or more users

• Replaces PBX solutions with technology of today and tomorrow
• Enables collaboration between employees that are in the office and on-the-go with mobile devices

• Agility to modify the environment

• Ability to add/delete employees in 15 minutes
• End User Portal Access

• Supports and Upgrades managed by CenturyLink

• No ongoing annual maintenance and support – CenturyLink provides NOC to NOC Support
• Upgrades to software included with HCS

• Can move the customer away from owning PBX vendor so they can focus their core business

• Predictable per seat/per month pricing (Move from a Capital Model to an OP-EX model)

• Secure multi-customer architecture (not multi-tenant)

• Reduce the server EOL and EOS notices for the customer

• Faster adoption of ‘evergreen’ solution with new features

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