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Identifying New Stakeholder Needs
Role HRD MKD FD SD CSD LEG PRD
Responsibility Staff Marketing Financial Sales Customer Legal Product
Performance Performance Performance Performance Service Requirements Development
Top 5 • Reduce
Outcomes &
staff
KPIs
turnover
• Cost of hire
• Time to
competence
• Training
cost per
employee
• Length of
service
Top 3 Oracle
Systems / Workday
ISVs Bullhorn
