Page 17 - BAYADA Home Care Playbook

The BAYADA Way of Operating an Office: Home Care May 2019
How would you recognize a BAYADA office providing home care services?
By the high quality of the people who work there, their high level of communications and strong teamwork, the layout of the office itself, and the way we conduct business, evidenced from our initial contacts with people by phone and continuing
throughout our relationships.
Our People
When recruiting office employees, we look for:
• Honesty and belief in The BAYADA Way
• Compassion, excellence, and reliability
• Ability to problem-solve creatively
• Good judgment, common sense, and open-mindedness • High-performing professionalism
• Ability to multitask
• Excellent communication skills and ability to manage relationships.
We also look for people who are:
• Ambitious, career-minded, and entrepreneurial • Collaborative, team-driven
• Goal-oriented, results-driven
• Self-motivated
• Organized, detail-oriented
• Forward-thinking
• Confident, enthusiastic, and positive.
© BAYADA Home Health Care, 2019
Not for disclosure outside BAYADA without written agreement 17