Page 19 - BAYADA Home Care Playbook

The BAYADA Way of Operating an Office: Home Care May 2019
Encouraging Individual Performance
We strive to develop ongoing relationships with individuals and support their growth and development so that they may attain their personal and career goals while performing meaningful work and making a difference in the lives of others.
Ways to Support Growth and Development of Office Employees
1. Welcome Training
• This training is provided to familiarize new office employees with the structure of the company, the services we provide, our values, mission, culture, and pillars. Everything is tied together emphasizing The BAYADA Way.
2. CORE Training (Connecting Operations, Roles and Expectations)
• A two day training that focuses on the challenges and responsibilities of staffing, recruiting and relationship building. This training is for Home Care Associates, CSMs, Recruiting Managers, Marketing Managers, and Directors.
3. Career tracks for professional and managerial growth and development
• We expect offices to identify and hire promotable office employees with the qualifications, strong desire, and potential to take on more responsibilities and grow. We offer a career track for clinical and administrative employees
4. Goal setting
© BAYADA Home Health Care, 2019
Not for disclosure outside BAYADA without written agreement 19