Page 113 - HBR's 10 Must Reads on Strategic Marketing
P. 113

SILVERSTEIN AND SAYRE





                   Fast-tracker                Relationship focused
                   24% of population           16% of population
                   34% of earned income        13% of earned income
                   • Economic and educational elite   • Content and optimistic
                   • Seeks adventure and learning   • Isn’t pressed for time
                   Subsegments:                • Has ample discretionary
                    • Striving for achievement –   income
                     15% of population, 19% of   • Focuses on experiences,
                     earned income; job and rec-   not products
                     ognition are priorities   Managing on her own
                    • Independent women – 9%   10% of  population
                     of population, 15% of earned   9% of earned income
                     income; works the most;   • Single again – divorced
                     prizes autonomy            or widowed
                   Pressure cooker             • Seeks ways to form
                                                connections
                    22% of population          Fulfilled empty nester
                   23% of earned income        15% of population
                   • Married with children     16% of earned income
                   • Feels ignored and stereotyped   • Largely ignored by marketers
                   Subsegments:                • Concerned about health
                    • Successful multitasker – 10%   and aging gracefully
                     of population, 14% of earned   • Focused on travel, exercise,
                     income; feels in control   and leisure
                    • Struggling for stability – 12%   Making ends meet
                     of population, 9% of earned   12% of population
                     income; constantly battles   5% of earned income
                     chaos
                                               • No money for beauty or
                                                exercise
                                               • Majority lack college
                                                education
                                               • Seeks credit, value, and
                                                small luxuries



            powerful; they also reported lower levels of stress even if they
            worked longer hours.
              But even so, women are fundamentally dissatisfied with beauty
            offerings, and the way the industry is evolving keeps them from
            spending as much as they might. For one thing, there are too many
            choices; it’s a male-dominated industry in which men make hit-or-
            miss guesses about what women want, and products come and go
            at a rapid pace. Women are passionate about the industry and well
            represented in jobs at the entry level, but female employment drops


                                                                   103
   108   109   110   111   112   113   114   115   116   117   118