Page 91 - HBR's 10 Must Reads on Strategic Marketing
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KELLER




             6. Fits sensibly into   Brands work logically   Clothing retailer Gap
             your brand portfolio.   together.   Inc.’s Old Navy brand
                                                 targets the broad mass
                                                 market, the Gap brand
                                                 covers basic style-and-
                                                 quality terrain, and the
                                                 Banana Republic brand
                                                 anchors the high-end
                                                 market.

             7. Has an integrated   All marketing activi-   Coca-Cola’s logo,
             marketing strategy.   ties and channels   promotions, corporate
                               communicate the   sponsorship, and
                               same messages about   interactive Web site all
                               the brand, solidifying   reinforce the com-
                               the brand’s identity.   pany’s key values, such
                                                 as “originality” and
                                                 “classic refreshment.”
             8. Has meanings that   Managers know   Gillette protects the
             managers under-   consumers’ different   brand identity for its
             stand.            perceptions of the   traditional manual
                               brand.            razors by marketing
                                                 its electric razors
                                                 under the separate
                                                 Braun name.
             9. Receives sustained   Companies consis-   A consumer products
             support.          tently invest in build-   company continues its
                               ing and maintaining   advertising and mar-
                               brand awareness.   keting efforts even
                                                 after building a posi-
                                                 tive image in con-
                                                 sumers’ minds.
             10. Is constantly   Companies use a   After Disney’s brand
             monitored         formal brand-equity-   audit revealed that
                               management system.   consumers resented
                                                 excessive exposure of
                                                 the Disney characters,
                                                 the company decided
                                                 not to co-brand a mu-
                                                 tual fund.





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