Page 122 - Harvard Business Review, Sep/Oct 2018
P. 122

HBR SURVEY RESULTS

           Percentage of respondents who say they sacrifice short-term gain for long-term objectives:
           15 %        47  %                                 29  %                  8 1      %
                                                                                       %





           ALWAYS      OFTEN                                 SOMETIMES              RARELY  NEVER
                                                            Source: “Are You a Compassionate Leader?” by Rasmus Hougaard et al.


           better decisions—throughout all    learner, you can try four   to make sure behavioral change
           the ranks in a workplace.   things, say Plummer and      happens as a result of the training.
           Frans Beerling, partner, CaC   Wilson. First, focus on a single   I’ve also always believed that
           Management                  topic for several months,    taking time to reflect on and record
                                       doing a deep dive instead of   learning in a journal helps cement
           The authors provide a nice   spreading your attention over   lessons. I’ll certainly add the four   RECENTLY
           foundation for the kinds of   a variety of topics. Second,   strategies listed in this article to my   TRENDING
           discussions we now have about   put what you’re learning into   coaching framework.
           AI in business. The reimagining   frameworks. Organizing it   Libby Dishner, principal, Cresco   ON HBR.ORG
           of business processes that the   into a structure will help you
           authors prioritize can and should   understand it more deeply.   Strategy and Cresco Coaching &   How Are You
                                                                    Consulting
           be informed by science and the   Third, regularly synthesize                                 Protecting Your
           humanities. Those disciplines have   what you’ve learned. When                               High Performers
           a lot to say about how we would like   you finish reading something,                         from Burnout?
           people to behave in organizations.   for example, ask yourself,                              BY MATT PLUMMER
           The arrival of AI raises the question:   “What are the key takeaways   THE INDUSTRIAL ERA    The Death of
           How much individuality or humanity   here?” And last, cycle between   ENDED, AND SO WILL     Supply Chain
           is required in jobs right now? The   information feasting and   THE DIGITAL ERA              Management
           answer will surely vary considerably   information fasting. It’s                             BY ALLAN LYALL
                                                                                                        ET AL.
           across organizations and job   important that you have
           functions and is also likely to shape   seasons when you limit your   HBR.ORG ARTICLE BY GREG SATELL, JULY 11  What to Do
                                                                                                        When Your Boss
           different expectations about AI in   consumption of information    Digital technology has    Won’t Advocate
           businesses.                 so that you can review,      transformed our world, but if       for You
           Gary E. Riccio, founder, Nascent   consider, and apply what   you look closely, you can see   BY NICHOLAS
                                                                                                        PEARCE
           Science & Technology                                     the contours of its inevitable
                                       you’ve already consumed.
           My only addition to the authors’                         descent into the mundane. As        Leaders Focus
                                                                                                        Too Much
                                                                    digital applications mature, we
           list would be the ability to succeed   The key to retaining information   need to push the frontiers of   on Changing
                                       is to apply what I call a relevance
           by delegating. In addition to                            discovery. We need to prepare       Policies, and
           augmenting and enhancing the work   filter. For example, there are entire   for a new era of innovation,   Not Enough on
                                       websites devoted to teaching
           of humans, AI can also identify and                      one in which technologies           Changing Minds
           take on boring, onerous tasks (such   keyboard shortcuts for software.    such as genomics, materials   BY TONY SCHWARTZ
                                       I have at some stage learned about
           as negotiating mutually beneficial                       science, and robotics rise to       GE’s Fall
           meeting times and places).  60 by heart. But I use only about   the fore.                    Has Been
                                       nine or 10; because the rest aren’t
           Warren Johnson, principal program   relevant, I’ve not implemented                           Accelerated by
                                                                                                        Two Problems.
           manager, Microsoft                                       I take the author’s point that the
                                       the learning. The ones I do use,    skill level required to work with   Most Other Big
                                       I use at least hourly (copy/paste,   digital technology is falling and    Companies Face
                                                                                                        Them, Too.
                                       undo, open start menu, open   that digital applications are      BY ROGER L. MARTIN
                                       Windows Explorer, and so on).
           BECOME A MORE               There is no shortcut to learning.   becoming fairly mature. However,   Who Killed the
           PRODUCTIVE LEARNER          It needs to be intentional, it takes   in the new era of innovation, I don’t   GE Model?
                                                                    think we can slow down or lose the
                                       active concentration, and it must   agility we’ve developed. I think we   BY BENJAMIN
                                                                                                        GOMES-CASSERES
           HBR.ORG ARTICLE BY MATT PLUMMER AND    be relevant to your needs—and   need to spark the pioneering spirit.
           JO WILSON, JUNE 5           therefore quickly implemented.  The problems of the future may   3 Transitions
                                                                                                        Even the Best
           Today we consume more       Matthew MacLachlan, head of   be more grand, so we’ll need to    Leaders Struggle
           information than ever—but   intercultural training, Learnlight  develop solutions quickly.   With
           seem to retain less of it. To   I’m a coach and prescribe group   Anthony Downs, senior manager,   BY CASSANDRA
                                                                                                        FRANGOS
           become a more productive    coaching after training sessions   technical services, Rio Tinto
                                                                              SEPTEMBER-OCTOBER 2018 HARVARD BUSINESS REVIEW 21 
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