Page 19 - Harvard Business Review, Sep/Oct 2018
P. 19

HOW I DID IT






                                                 United Way’s








                                                 CEO on







                                                 Shifting a








                                                 Century-Old







                                                 Business








                                                 Model











                                                 by Brian Gallagher













           Photography by Stephen Voss                                       SEPTEMBER–OCTOBER 2018 HARVARD BUSINESS REVIEW 39 
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