Page 64 - Bloomberg Businessweek-October 29, 2018
P. 64

◼ TECHNOLOGY                               Bloomberg Businessweek                     October 29, 2018


                                                   With its main app maturing, Facebook has been
      Facebook                                   tightening its control over acquisitions Instagram,

                                                 WhatsApp, and Oculus. Founders of all three com-
      Hasn’t                                     panies announced their departures this year, most
                                                 recently Oculus CEO Brendan Iribe on Oct. 22.
                                                   Broadband  providers  need  Facebook,  too.
      Learned                                    Remote terrain makes connecting much of the
                                                 remaining offline world extremely pricey, so
                                                 they’re eager for whatever savings Facebook
      Anything                                     engineering can bring. The company’s tools “make
                                                 our planning work a lot easier,” says Alex Jin-Sung
                                                 Choi, a senior vice president at Deutsche Telekom
                                                 AG, which is working with Facebook to add net-
                                                 work equipment in Germany and Hungary.
      ● The company is pushing into fractious      For years, Facebook has pitched its social network
      markets without applying the lessons       as a minimalist internet for emerging markets. Free
      from its globe­spanning social catastrophes  Basics, born of partnerships between operators and
                                                 Facebook’s Internet.org project, has been banned in
                                                 India for violating net neutrality. Elsewhere, it pro-
      At a Facebook-led telecommunications summit in   vides an online world with few sources of informa-
      London on Oct. 16 and 17, attendees could be for-  tion other than what’s going viral on Facebook. The
      given for wondering what year it was. The social   consequences are clear.
      media company’s executives spoke optimistically   In Myanmar, government personnel have used
      about building tools to connect more of the world   Facebook accounts to spread propaganda that’s
      to the internet at higher speeds, and mobile oper-  heightened tension between the Buddhist major-
      ators said they were proud to be using those tools.  ity and the Rohingya Muslim minority, who have      27
        There was no mention of the spiraling problems   been targets of ethnic cleansing. In the Philippines,
      Facebook Inc. has fueled around the globe with its   a troll army threatens violence against critics of
      grow-at-all-costs strategy—not the apparent genocide   President Rodrigo Duterte. In Brazil, a combination
      in Myanmar, the viral propaganda attacking oppo-  of viral posts on Facebook and encrypted messag-
      sition politicians in the Philippines, or the election   ing on WhatsApp, a Facebook chat application, led
      misinformation in Brazil. Instead, employees’ lap-  one candidate to call for a federal investigation into
      tops carried stickers promoting Facebook’s defunct   another candidate’s use of fake news.    “The question
      Aquila drone project, meant to beam internet access   In mid- October, Facebook invited reporters to   for Facebook
      down to underserved populations with lasers and   tour its new election “war room,” where staffers are   is how
      satellites. It could have been a scene from 2015.  working to ban or limit the influence of actors seek-  serious are
        “We have a growing team of product, policy, and   ing to disrupt elections. Brazil’s runoff presidential
      content experts who are focused on helping to keep   vote on Oct. 28 will be a major test ahead of the U.S.   they about …
                                                                                            bearing
      the Facebook platform safe in both emerging and   midterms. But so far, Facebook’s solutions remain   the costs
      mature markets,” the company said in a statement   largely reactive. The company doesn’t yet have con-  of properly
      after the conference. “We recognize the important   tent moderators for every language it supports, and   entering the
      role Facebook plays in people’s lives and the need   often cleans up the worst of its service only when   markets”
      to take responsibility for that.”          alerted, long after the damage has been done.
        Chief Executive Officer Mark Zuckerberg con-  This trend made the London summit more than
      ceded last year that Facebook’s mission to “connect   a little uncomfortable. Onstage on Oct. 16, Facebook
      the world” wasn’t necessarily making the world a   product manager Vincent Gonguet showed off the
      better place. The new goal, he said, was to “bring the   company’s latest partnerships with mobile opera-
      world closer together.” That aim, however, isn’t as   tors: in Uganda, where the government has arrested
      closely aligned with Facebook’s business needs. Its   opposition lawmakers; and in Indonesia, where the
      main app, with more than 2 billion users, is running   government has announced weekly briefings to try
      out of people to add. Facebook’s shares fell more   to counter what it’s calling fake news.
      than 20 percent after it predicted a revenue slow-  “The question for Facebook is how serious are
   DATA: CB INSIGHTS  down in July. To keep investors happy, it can’t just   they about going into these markets and bearing the
      remain massively profitable—it needs to keep grow-
                                                 costs of properly entering the markets,” says Matti
      ing, which means getting more people online.
                                                 Littunen, an analyst at researcher Enders Analysis
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