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tenure: the country-adjusted total shareholder   financial rank. Incorporating three metrics is a   research firms and works mainly with companies
            return (including dividends reinvested), which   balanced and robust approach: While country-  that want to improve their own ESG performance.
            offsets any increase in return that’s attributable   adjusted and industry-adjusted returns risk being   We computed one ESG rank using Sustainalytics
            merely to an improvement in the local stock   skewed toward smaller companies (it’s easier to   ratings and one using CSRHub ratings for every
            market; the industry-adjusted total shareholder   get large returns if you start from a small base),   firm in our data set. To calculate the final ranking,
            return (including dividends reinvested), which   the change in market capitalization is skewed   we combined the overall financial ranking
            offsets any increase that results from rising   toward larger companies.  (weighted at 80%) and the two ESG rankings
            fortunes in the overall industry; and change in   To measure performance on nonfinancial   (weighted at 10% each), omitting CEOs who left
            market capitalization (adjusted for dividends,   issues, HBR consulted with Sustainalytics, a   office before June 30, 2017.
            share issues, and share repurchases), measured    leading provider of environmental, social, and   HBR’s list of best-performing CEOs was
            in inflation-adjusted U.S. dollars.  governance (ESG) research and analytics that   conceived by Morten T. Hansen, Herminia Ibarra,
              We then ranked each CEO—from 1 (best)   works primarily with financial institutions and   and Urs Peyer. Previous rankings were published
            to 898 (worst)—on each financial metric and   asset managers, and with CSRHub, which collects,   in HBR in 2010, 2013, 2014, 2015, and 2016, but
            averaged the three rankings to obtain an overall   aggregates, and normalizes ESG data from nine   the methodology was updated in 2015.





          CEOS               WORLD 2017






          IN THE










           between physical stores and online shopping, and its   company’s massive Web Services division generates
           “proximity sourcing” system, under which more than   its own solar and wind energy. And in the past two
           half of production takes place close to home. This al-  years Amazon has hired several seasoned sustain-
           lows it to keep inventories low and jump on trends to   ability executives, creating optimism about changes
           get new merchandise into stores quickly.   likely to come.
             Measured on financial returns alone, Isla comes in   Although all investors of course pay close at-
           18th in our ranking; his company’s performance on   tention to financial performance, there’s evidence
           environmental, social, and governance (ESG) factors,   that many are beginning to watch ESG measures
           which count for 20% of a leader’s score, propelled   carefully, too. Earlier this year Amir Amel-Zadeh of
           him to the top spot. ESG-rating firms praise Inditex’s   Oxford University’s Saïd Business School and George
           transparency in managing, monitoring, and auditing   Serafeim of Harvard Business School published the
           its supply chain. The company encourages consumers    results of a survey of 413 investment executives,
           to bring worn-out clothing to its stores for recycling   whose firms collectively manage $31 trillion in as-
           (in Spain it runs an at-home-pickup recycling pro-  sets. Half reported using ESG information because
           gram), and the Join Life brand of Zara, its largest   they believe it is material to investment performance,
           chain, is produced using recycled fibers and with   and nearly half said they believe that a company with
           careful attention to the consumption of water and   a high ESG score is a less risky investment. Today
           other resources.                           money managers most frequently use ESG scores as
             If we judged CEOs solely on the basis of finan-  a negative screen—they decline to invest in compa-
           cial performance—as we did prior to 2015—the   nies that have very low scores—but the managers sur-
           top-ranked leader would be Amazon’s founder, Jeff   veyed said they expect that more investors will seek
           Bezos, who topped the list in 2014 and has been the   high-scoring companies over time and will use the
           best financial performer in every subsequent year.   scores to urge companies to do better. “Overall, the
           Since 2015, when ESG ratings became a factor in our   evidence in our sample suggests that the use of ESG
           ranking, Bezos has climbed from #87 to #76 to #71.   information is driven primarily by financial rather
           To be sure, Amazon’s ESG ratings remain low: This   than ethical motives,” the researchers write.
           year 88% of global companies scored higher on ESG   The CEOs listed in the following pages deserve
           measures. But those ratings are improving. The   praise for excelling in both arenas.



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