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Pure Service Excellence
Due to a high demand from our students and industry professionals alike, we, at TCA recognise the need for a greater, in-depth knowledge and awareness of all things service. In view of this, we have just created a BRAND NEW and very exciting "Pure Service Excellence" course. This course is aimed at developing the skills of all interior crew and any other individuals who wish to broaden their knowledge, skills and confidence in all aspects of Food and Beverage service. It covers all elements set out in the PYA GUEST II Yacht Interior Advanced Service and PYA GUEST II Yach Interior Administration and Human Resource.
Course Outline
With the focus firmly on a Service Steward/ess’ key job functions, this 5-day course is aimed at those who are committed to serving with Skill, Style and Awareness. Students will be taught about cultural dietary awareness, cutlery language, dining ambience, gourmet and gastronomy appreciation, as well as being required to practice and display the skills learnt from menu creation to advanced levels of service.
This is a challenging and innovative course, reflective of the knowledge and skills required in today's demanding Superyacht and high-end Hospitality industries.
Key Outcomes
Through theoretical and practical training, delegates will emerge armed with the knowledge to skilfully serve their owners and guests in a seamless, confident and conversant manner, providing them with the very highest level of service.
Price
Prices are set at €2300 per course, accommodation provided
Includes all training materials for the five-day duration.
The number of delegates per course is minimum four and maximum six to ensure optimal learning results.
Course Modules
Module 1
Role of the Service Steward/ess
Module 2
Guest and Service Communication
Module 3
Sequence of Service
Module 4
Setting the Scene - Table setting
Module 5
Beverages
Module 6
Pre Meal Classifications
Module 7
Entrees
Module 8
Proteins and Wine Pairing
Module 9
Different types of Desserts
Module 10
Digestifs
Module 11
Cigars
Course Dates 2017
December 4th - 8th
2018
January 8th - 12th
January 29th - 2nd February February 12th - 17th February 26th - 2nd March March 12th - 16th*
March 26th - 30th
April 16th - 20th*
April 30th - 4th May
May 7th - 11th*
May 21st - 25th*
June 11th - 15th*
June 25th - 29th
*Non-Residential
interior yacht service courses 9