Page 9 - TCA_Interior yacht service courses_2017

Complete Yacht Service
Five day residential and non-residential courses
€150 discount for non-residential
Complete Yacht Service has been specifically created
for current or aspiring Senior Interior crew members who have one year's experience in the Superyacht industry. The course focuses on the managerial skills required to progress through the ranks to a HoD or Management role on-board. ItcoversallelementssetoutintheAdvanced GUEST II Yacht Interior Administration and Human Resource, Yacht Interior Advanced Service and Yacht Advanced Housekeeping, Valet and Laundry modules.
Course Outline
With the focus on a Chief Steward/ess’ key job functions, this 5-day course is aimed at those interior crew members who currently hold a Chief Steward/ess position or who aspire to this in the future.
Delegates are given the tools necessary to develop leadership skills and to manage a team in service, housekeeping and laundry. Two live guest lunches are scheduled so our students can practice a variety of Service, Communication and Management skills. Students will also be required to practise and master a range of different Service styles including Caviar, Cigars, Filleting, Carving and Flambé work. We will provide students not only with the tools to streamline guest preferences and acquire rigorous interior administrative skills, but also to prepare for guest trips and plan for on-board parties and events.
Key Outcomes
Through theoretical and practical training, delegates emerge armed with the knowledge to skillfully lead an interior team in flawless Service, Housekeeping and Laundry duties that will ensure the smooth operation of all aspects of the interior department. All passing students are accredited with a GUEST Certificate.
Price
Prices are set at €1,850 per course in 2017/18, which includes all training material, private accommodation - only 6 beds available (excluding weekends) for the 5 days. Non-residential €1,700.
Number of delegates per course is a minimum of two and a maximum of six to ensure optimal training results.
Course Modules
Module 1
Role of the Chief Steward/ess
Module 2
Interior Administration
Module 3
Human Resources
Module 4
Housekeeping and valet services (inc packing and shoe care) Module 5
Laundry
Module 6
Guest trip and event planning
Module 7
Food and Beverage Service Management
Module 8
Caviar
Module 9
Cigars
Module 10
Cigars
Module 11
Floristry
Course Dates
2017
November 13th - 17th* November 27th - Dec 1st
2018
January 22nd - 26th February 18th - 23rd March 19th - 23rd April 16th - 20th May 21st - 25th
*Non-Residential
interior yacht service courses 7