Page 13 - TCA PDI Brochure*.indd
P. 13
YACHT SERVICE LEVEL 3
ADVANCED BUTLER SERVICE & HOUSEKEEPING
Overview
YSL3 is a senior service course aimed at developing management skills and progressing to team leadership. The course focuses on the skills required to progress through the ranks to a senior role on board. It covers all elements set out in the PYA GUEST III Yacht Advanced Service module 2
Course outlines
With the focus on a chief steward/ess’ key job functions, delegates are given the tools to develop leadership skills and to manage a team in service, housekeeping and laundry. Live guest lunches are scheduled for students to practice technical service skills and management skills. Students will also be required to practise and master Guéridon service, which includes sh lleting and meat carving. We will provide students not only with the tools to streamline guest preferences and acquire rigorous interior administrative skills, but also to prepare for guest trips and plan for on-board parties and events.
Key outcomes
Through theoretical and practical training, delegates emerge armed with the knowledge to skilfully lead an interior team in service and housekeeping and ensure the smooth operation of all aspects of the interior department.
Modules
The course will cover:
¬ Role of the chief stewardess
¬ Interior administration
¬ Food and beverage service management
¬ Guest trip and event planning
¬ Human Resources
¬ Cigars and oristry
Prerequisites
This course is recommended for senior steward/esses with at least 12 months’ yacht service and 60 days’ guest service in a steward/ess position.
Price
Prices are set at €1,750 (standard) or €2,000 (with accommodation) per course for 2016, which includes all training materials for the ve-day duration. The number of delegates per course is a minimum of four and maximum of six to ensure optimal learning results. This course is also available on board and can be tailored to meet the needs of a particular yacht/team (maximum numbers vary for bespoke reservations).
Over 130 yacht crew WSET trained.
The Crew Academy | 13
