Page 123 - PUC 2017 Master Catalog

WARRANTY INFORMATION

All Penn-Union tools including hydraulic and mechani- Seller shall not be responsible for the cost of transporta-
cal crimping tools, battery powered crimping tools, hy- tion incurred in connection with the repair or replace-
draulic and mechanical cable cutters, hydraulic pumps, ment of these products.
pressure gauges and accessory items carry a one-year
Penn-Union does not assume any liability for the
(1) warranty against defects in materials and manufac-
improper selection, repair, use or abuse of such tools.
turing from purchase date. Cutting blades, batteries,
If in the Seller’s judgment the tool has been abused,
and chargers are NOT covered under this warranty as
tampered with, altered, or damaged by improper
they are considered expendables.
selection, repair or use, the above warranty is void.
Penn-Union warrants all new tooling products to be
free of defects in materials and manufacturing for a This warranty, and the Seller’s obligation hereunder, is
period of one-year (1) from the date of sale. Upon in lieu of all other warranties, express, implied or statu-
receipt or notification of a defective product within the
tory, including any warranties of merchantability and of
COMPRESSION TOOLS & DIES Seller’s option free of charge. REPAIR AND WARRANTY CLAIMS COMPRESSION TOOLS & DIES
warranty period, it will be replaced or repaired at
fitness for a particular purpose, and all other obligations

or liabilities, including incidental and
consequential damages.

All claims must be sent to Penn-Union for inspection and authorization. A Return Materials Authorization (RMA)
must be requested and issued before shipping tools to Penn-Union. An authorization can be requested by
contacting Penn-Union by telephone (814) 734-1631, fax (814) 734-4946 or email (sales@penn-union.com).
Please include all details of the claim including model number, description of issue, date of purchase and
distributor through which the tool or accessory was purchased. Non-warranty repairs will be handled using this
same procedure. Any repairs which exceed 50% of the cost of a new tool will be advised prior to repairs being
made. All products will be returned to Penn-Union’s Edinboro, PA, USA facility.

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