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How do I use TexFlex? You have options!
• Pay for an eligible expense, log into your ADP account and upload your claim.* ADP reimburses you from your TexFlex account by
sending a check or through direct deposit.
• Pay for an eligible expense and submit a claim by mail. ADP reimburses you from your TexFlex account by sending a check or
through direct deposit.
• Pay for an eligible expense and submit a claim by fax. ADP reimburses you from your TexFlex account by sending a check or
through direct deposit.
• Pay for the eligible health care expenses using the TexFlex debit card.** When you swipe the card at
the point of service, the money is automatically deducted from your account. Keep all receipts in case TexFlex
Debit Card
you are asked to provide verification of eligible expenses at a later time. There is no fee for the card.
*Claims must include the appropriate proof of purchase documentation.
**Starting September 1, 2016, dependent care account participants will no longer be eligible to use the
TexFlex debit card and will need to submit a claim online, by mail or fax for reimbursement.

Where can I learn more?
Visit www.texf ex-fsa.com for more information about TexFlex, including eligible expense guides and an interactive contribution
and tax-savings calculator. Call TexFlex WageWorks Customer Care toll-free at (844) 884-2364. WageWorks representatives are
available from
7:00 a.m. – 7:00 p.m. CT, Monday – Friday.

Important terms to know

Grace period: Allows an extra 2½-month period after August 31 in which you can incur new claims using the previous plan year funds.
Carry over: Health care account funds, up to $500, that carry over from one plan year to the next. Any amount over $500 will be
forfeited. Does not apply to the dependent care account

WageWorks TexFlex participant support

Customer Service: Claims Fax: Mail: Online:
(844) 884-2364 (toll-free) (866) 643-2219 WageWorks www.texflex-fsa.com
Monday - Friday, (toll-free) 11405 Bluegrass Parkway
7 a.m. - 7 p.m. CT Louisville, KY 40299
TDD: 711
Call WageWorks about:
• Specific TexFlex account
questions
• Claim reimbursement
status
• Your TexFlex debit card

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